Terms of service
OVERVIEW
Welcome to EDEA Jewels. Throughout this website, the terms "we," "us," and "our" refer to EDEA Jewels. EDEA Jewels operates this store and website, including all information, content, features, tools, products, and related services, to provide you, as our customer, with a curated shopping experience (the "Services"). EDEA Jewels is powered by Shopify, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), govern your rights and responsibilities when using our Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you have given us your consent to allow any minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary rights and authority to provide such information.
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 – OUR PRODUCTS
We make every effort to ensure that the products and services displayed in our online store are represented as accurately as possible. However, please note that the colors and appearance of products may vary from how they appear on your screen due to the type of device used to access our store, as well as your device's settings and configuration.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or exactly match how it is represented or displayed in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. EDEA Jewels reserves the right to accept or decline any order at its sole discretion and for any reason. An order is not considered accepted until EDEA Jewels confirms its acceptance. Payment must be received and successfully processed before an order is accepted.
Please review your order carefully before submitting it, as EDEA Jewels may not be able to accommodate cancellation requests once an order has been accepted. If your order is declined, modified, or cancelled, we will attempt to notify you using the email address, billing address, and/or telephone number provided at the time the order was placed.
All purchases are subject to returns or exchanges only in accordance with our Refund Policy [LINK].
You represent and warrant that all purchases are intended for your personal or household use only and not for commercial resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotional offers are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be confirmed in your order confirmation email. Unless expressly stated otherwise, published prices do not include applicable taxes, shipping and handling charges, customs duties, or import fees.
Prices displayed in our online store may differ from those offered in physical retail locations, other online stores, or stores operated by third parties. From time to time, we may offer promotions that affect pricing and are governed by separate terms and conditions. In the event of any conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You also agree to promptly update your account and other information, including your email address, credit card details, and expiration dates, so that we can complete your transactions and contact you when necessary.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use the payment method provided for the purchase; (iii) all charges incurred will be honored by your payment provider; and (iv) you will pay all charges incurred at the published prices, including any applicable shipping, handling fees, taxes, duties, or other charges.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for delays in shipping or delivery. All delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs procedures, or events beyond our reasonable control.
Once the products have been transferred to the shipping carrier, title to the products and the risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brand names, text, visual elements, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement, are the property of EDEA Jewels, its affiliates, or its licensors and are protected by applicable U.S. and international copyright, trademark, patent, and other intellectual property laws.
These Terms grant you a limited right to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material available through the Services without our prior written consent.
Except as expressly provided in these Terms, nothing contained herein grants or shall be construed as granting any license or other rights under any patent, trademark, copyright, or other intellectual property rights of EDEA Jewels, Shopify, or any third party. Unauthorized use of the Services may violate applicable intellectual property laws. All rights not expressly granted under these Terms are reserved by EDEA Jewels.
The names, logos, product names, service names, designs, and slogans of EDEA Jewels are trademarks of EDEA Jewels, its affiliates, or its licensors. You may not use these trademarks without the prior written permission of EDEA Jewels. The Shopify name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans displayed through the Services are the trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
As part of the Services, we may provide you with access to customer tools offered by third parties that we do not monitor and over which we have no control or influence.
You acknowledge and agree that such tools are provided on an "as is" and "as available" basis, without warranties, representations, conditions, or endorsements of any kind. We shall have no liability whatsoever arising from or relating to your use of any optional third-party tools.
Your use of any optional tools made available through the Services is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms and conditions under which such tools are provided by the relevant third-party providers.
We may also introduce new features, tools, or resources through the Services in the future. Any such new features, tools, or resources shall also be considered part of the Services and will be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party features. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services to access any third-party materials or websites, you do so entirely at your own risk.
We are not liable for any harm, damages, or losses arising from your access to third-party websites or from the purchase or use of any products, services, resources, or content available through such websites. Please review the policies and practices of any third party carefully and ensure that you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]
EDEA Jewels is powered by Shopify, which enables us to provide the Services. However, all sales and purchases made through our store are conducted directly with EDEA Jewels.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales transactions between you and EDEA Jewels, including any damages, injuries, or losses arising from products or services purchased through our store.
You hereby expressly release Shopify and its affiliates from any and all claims, liabilities, damages, and losses arising out of or relating to your purchases and transactions with EDEA Jewels.
SECTION 10 – PRIVACY POLICY
All personal information that we collect through the Services is governed by our Privacy Policy, available here: [LINK]. Certain personal information may also be subject to Shopify's Privacy Policy, which is available separately. By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services. Information that you submit through the Services may be transferred to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, for the purpose of providing the Services.
Please refer to our Privacy Policy [LINK] for more information about how we, Shopify, and our service providers collect, use, and process your personal information.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant EDEA Jewels a perpetual, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise exploit such Feedback in any media and for any purpose, including commercial purposes.
For example, we may exercise these rights to operate, provide, evaluate, improve, develop, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms of Service.
You further represent and warrant that: (i) you own or otherwise have all necessary rights to the Feedback you submit; (ii) you have disclosed any compensation or incentives received in connection with the submission of such Feedback; and (iii) your Feedback complies with these Terms.
We are under no obligation to: (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.
We may, but are under no obligation to, monitor, edit, or remove any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, obscene, pornographic, otherwise objectionable, or in violation of any intellectual property rights or these Terms of Service.
You agree that your Feedback will not infringe upon the rights of any third party, including copyright, trademark, privacy, publicity, or any other personal or proprietary rights. You further agree that your Feedback will not contain defamatory, unlawful, abusive, obscene, or otherwise inappropriate material, nor any viruses, malware, or other harmful code that could affect the operation of the Services or any related website.
You may not use a false email address, impersonate another person or entity, or otherwise mislead us or any third party as to the origin of any Feedback. You are solely responsible for the Feedback you provide and for its accuracy. We assume no responsibility or liability for any Feedback posted by you or by any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability. If any information is found to be inaccurate, we reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders at any time without prior notice, including after an order has been submitted.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
(a) for any unlawful or harmful purpose;
(b) to violate any applicable international, federal, state, provincial, local, or other laws, regulations, rules, or ordinances;
(c) to infringe or violate our intellectual property rights or the intellectual property rights of any third party;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise injure any of our employees or any other person;
(e) to submit false or misleading information;
(f) to knowingly upload, download, transmit, receive, use, or reuse any material that does not comply with these Terms;
(g) to transmit, or procure the transmission of, any advertising or promotional material, including unsolicited communications, chain letters, spam, or any other similar solicitation;
(h) to impersonate or attempt to impersonate any person or entity; or
(i) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, in our sole discretion, may harm EDEA Jewels, Shopify, users of the Services, or expose any of them to liability.
In addition, you agree not to:
(a) upload or transmit viruses or any other malicious code that may interfere with or impair the functionality or operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any portion of the Services;
(c) collect or monitor the personal information of others;
(d) engage in spam, phishing, pharming, pretexting, or similar deceptive activities through the Services;
(e) use robots, spiders, web scrapers, data mining or extraction tools, automated devices or processes, artificial intelligence tools (including autonomous AI agents), or any automated or manual means to access the Services; or
(f) interfere with, circumvent, or bypass any security features, authorization mechanisms, robot exclusion headers, or other measures we implement to restrict access to the Services.
We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we determine that you have violated any provision of these Terms.
SECTION 14 – AGENTS
14.1
This section ("Agent Terms") applies if you use, authorize, enable, or cause an Agent to access, use, or interact with the Services. An "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of, or under the instructions of, any individual or entity and that may operate on behalf of, or through, a person's device without direct human supervision.
14.2
No Agent may access, use, or interact with the Services unless it continuously identifies itself and operates in strict compliance with the requirements set out in Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have requested that such Agent refrain from doing so.
14.3
We may establish limits, including technical measures, governing how and under what conditions an Agent may access, use, or interact with the Services.
14.4
Agents must:
(i) identify every HTTP/HTTPS request as originating from an Agent and include the Agent's name in the request's user-agent string using the following format: "Agent/[Agent Name]";
(ii) not conceal or obscure the fact that any access, use, or interaction originates from an Agent, including by (a) imitating human behavior or interaction patterns or (b) completing or circumventing CAPTCHAs or other measures designed to distinguish human users from automated systems;
(iii) respond truthfully to any questions or prompts intended to determine whether interactions originate from a human or from a computer; and
(iv) not circumvent or otherwise avoid any measures intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 – TERMINATION
We may terminate this Agreement or your access to the Services (or any part thereof) at any time, at our sole discretion and without prior notice. You remain responsible for all amounts owed up to and including the effective date of termination.
The following provisions shall survive any termination of these Terms: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information provided on or through the Services is made available for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is entirely at your own risk. We disclaim all liability arising from any reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of their contents.
EXCEPT AS EXPRESSLY STATED BY EDEA JEWELS, THE SERVICES AND ALL PRODUCTS MADE AVAILABLE THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABILITY OF QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EDEA JEWELS, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR SHOPIFY OR ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR OF ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless EDEA Jewels, Shopify, and our affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, claims, or demands, including reasonable attorneys' fees, asserted by any third party or arising out of: (1) your breach of these Terms of Service or any documents incorporated herein by reference; (2) your violation of any applicable law or the rights of any third party; or (3) your access to or use of the Services.
We will notify you of any claim for which indemnification is sought, provided that any delay or failure to provide such notice shall not relieve you of your obligations unless you have been materially prejudiced by that delay. We reserve the right to control the defense and settlement of any such claim at your expense, including the selection of legal counsel, provided that we will not settle any claim imposing non-monetary obligations on you without your prior consent, which shall not be unreasonably withheld. You agree to cooperate fully in the defense of any indemnified claim, including by providing all relevant information and documentation.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website or in connection with the Services, constitute the entire agreement and understanding between you and EDEA Jewels regarding your use of the Services and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, including any previous versions of these Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempt to do so without our consent will be null and void.
We may transfer, assign, or delegate these Terms and any of our rights and obligations without your consent or prior notice.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreement through which we provide the Services shall be governed by and interpreted in accordance with the applicable federal and state or territorial laws of the jurisdiction in which EDEA Jewels is established.
You and EDEA Jewels agree to submit to the personal jurisdiction and venue of the courts located in such jurisdiction.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and shall not limit or otherwise affect these Terms of Service.
SECTION 24 – CHANGES TO TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes.
We will provide notice of any material changes to these Terms in accordance with applicable law, and such changes will become effective on the date specified in the notice. Your continued use of or access to the Services after any changes to these Terms of Service are posted constitutes your acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to info@edeajewels.com.
Our contact information is as follows:
EDEA Jewels s.r.l.s.
Email: info@edeajewels.com
VAT Number: 02835160033